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Tips and FAQ

Practical info for tourists

  • Litewski square (near ul. 3-ego Maja)
  • Castle of Lublin (below the bridge between Grodzka Gate and the Castle)
  • Main Bus Station
  • Main Train Station 
  • Saski Garden (near ul. Leszczyńskiego)
  • ul. Lubartowska (near crossing of ul. Unicka and ul. Obywatelska)
  • al. Racławickie (near crossing with ul. Długosza)
  • ul. Lipowa near ul. Ofiar Katynia)
  • ul. Fabryczna (near Bronowice Park)

Yes, HotspotUM is a city free Wi-Fi network with a capacity of 1 Mb/s. If you want to connect, you must accept the terms of use of the network. The network allows you to use the Internet for 45 minutes (the next session is available after 15 minutes). Wi-Fi is available in the city center (Plac Zamkowy, Plac Litewski and its surroundings, at ul. Narutowicza – between Plac Wolności and the Victoria Hotel, in the Saski Garden). Read more: www.hotspot.lublin.eu

Sure! There are 7 bus stops in Lublin with USB ports where you can charge your smartphone for free:

  • bus stop “Park Saski”, al. Racławickie,
  • bus stop “Dworzec Główny PKS” (on the side of the bus station),
  • bus stop “Liceum im. S. Staszica”, al. Racławickie (next to the high school),
  • bus stop “Plac Litewski”, ul. 3-ego Maja (on the side of Litewski square),
  • bus stop “Brama Krakowska”, ul. Królewska (in front of Archcathedral of Lublin).

No, it is forbidden to smoke at the bus stop and close to it. If you want to smoke, please move aside. Otherwise, you can get a fine.

There are two types of tickets in Lublin reduced and regular.

  • The reduced tariff (50%) applies to children, adolescents and PhD students up to the age of 26. The entitlement to the discount should be confirmed by a document (eg. a student card).
  • Normal tickets apply to adult, non-students passengers, not entitled to free travel. Important! Two reduced tickets are equal to one normal ticket.
  • There are also groups entitled to free travel. More about free travel: www.zdm.lublin.pl

Moreover, tickets are also divided into time tickets and single-trip tickets.

  • Single-trip tickets are sold by bus drivers. There is no time limit, but you can not continue a trip after changing the bus line.
  • Time tickets entitle you to travel up to 30 minutes, but you can continue a trip after changing a bus line. Remember not to exceed the travel time indicated on the ticket!

Tickets also vary by zone.

  • The 1st Ticket Zone is valid in the city of Lublin.
  • The 2nd Ticket Zone includes the outskirts (the entire line no 35 and partially on the lines 5, 55, and N2).
  • The 3rd fare is the Ticket Zone 1 + 2, which entitles you to travel by all lines.
People over 65 years old are allowed to travel by urban buses for free in Lublin. They need to have a document that proves their identity and year of birth.

Lublin Airport is located in the 2nd Ticket Zone, so if you want to go to Lublin by public transport, you must buy a Ticket Zone 1 + 2 ticket (reduced or normal – depending on the entitlement).

The Main Train Station in Lublin is located approx. 3 km from the city centre. If you want to go to the centre by public transport, choose a 30-minute ticket (reduced or normal – depending on the entitlement).

  • No ticket, and in the case of entitlement to free travel – no relevant documents confirming the entitlement.
  • Incorrect fare (normal / reduced).
  • Damaged ticket – ripped or with illegible data of validation.
  • Exceeding the travel time or the travel limit.
  • Wrong ticket zone.

Yes. A ticket bought at a ticket machine at a bus stop or inside the bus is not valid automatically after purchase, so it must be validated immediately.

No, the possibility of entering the Old Town by car applies only to those cars that have received the appropriate permit. Guests who have booked a hotel or an apartment in the Old Town should contact the reception regarding the possibility of entry. The Old Town is monitored, so entering without a permit is associated with a fine.

There is a Parking Paid Zone in the centre of Lublin. It is divided to 4 subzones – A, B, C and D which vary by price. You can pay for parking in one of the parking meters by card or in cash. Leave a printed ticket in the car in visible place.
The area is operated also by mobile application City Park App. Download it and create a profile. Switch on the app while parking. The amount will be counted automatically.

Yes, it is possible to get around the Old Town by bike and electric scooter. Cyclists (riding single-track bicycles) can enter from ul. Noworybna. However, it is forbidden to enter the Old Town by Krakowska Gate, the Grodzka Gate and the Trinitarian Tower where the pedestrian paths are marked. You should also be extremely careful. Electric scooters from Bolt and blinkee.city will automatically slow down to 12 km/h after entering the Old Town. It is forbidden to enter the area using electric scooters during outdoor events (e.g. city festivals – Night of Culture, Carnaval Sztukmistrzów or the Jagiellonian Fair).

Electric scooters are available throughout the city, except for peripheral areas. There are 20 parking lots for scooters. It is forbidden to leave electric scooters on the Plac Litewski, Krakowskie Przedmieście (from ul. Kapucyńska to ul. Królewska ), Saski Garden, and the Old Town (from May 1st to October 31st). The application blocks the possibility of ending the ride in these areas (leaving the scooter will be associated with further charging).

Speed ​​limits for electric scooters up to 12 km/h have been introduced in the city for safety purposes. The restrictions apply to Krakowskie Przedmieście (from ul. Lipowa to ul. Królewska), Plac Litewski, Saski Garden, and the Old Town. After entering these areas, the scooter will slow down automatically.

Taxi companies in Lublin offer two tariffs – day and night. A 3 km long taxi ride during the day (e.g. from the Main Train Station to the city centre) should cost about PLN 15. At night, the price of such a trip will increase to PLN 20.

Zloty (PLN) is the currency of Poland. There are coins (PLN 1, PLN 2, PLN 5, 1, 2, 5, 10, 20, 50) and banknotes (10 PLN, 20 PLN, 50 PLN, 100 PLN, 200 PLN, 500) available. The euro is not a common currency in Poland. 

1 zloty = 100 groszy 

Paying by a card is as common in Poland as paying in cash. You can easily pay with a smartphone with NFC or a contactless card. 

You will find card terminals in supermarkets, souvenir shops, museums, restaurants, hotels, etc. In addition, you can sometimes pay by card at ticket machines on the streets and in city buses, as well as in taxis. If you are going to buy something at small grocery stores or stalls, you should have some cash in your pocket. ATMs are available all over the city. A commission may be charged. 

On public holidays – banks, offices, shops, supermarkets and some museums or art galleries may be closed. Public holidays in 2021 and 2022: 

  •      November 1, 2021 – All Saints 
  •      November 11, 2021 – Independence Day 
  •      December 25 and 26, 2021 – Christmas 
  •      January 1, 2022 – New Year 
  •      January 6, 2022 – Epiphany  
  •      April 17 and 18, 2022 – Easter 
  •      June 5, 2022 – Pentecost 
  •      June 16, 2022 – Corpus Christi 
  •      May 1, 2022 – Labour Day 
  •      May 3, 2022 – Day of Constitution  
  •      August 15, 2022 – Feast of the Assumption and Polish Army Day 
  •      November 1, 2022 – All Saints 
  •      November 11, 2022 – Independence Day 
  •      December 25 and 26, 2022 – Christmas 

Trading on Sundays is prohibited in Poland. Only small local shops, Żabka shops and the Carrefour Express markets are open. There are, however, exceptions during the year. 

Trading Sundays in 2021 and 2022: 

  • August 29, 2021 
  • December 12, 2021 
  • December 19, 2021 
  • January 30, 2022 
  • April 10, 2022 
  • April 24, 2022 
  • June 26, 2022 
  • August 28, 2022 
  • December 11, 2022 
  •  December 18, 2022 

It is common to tip in restaurants. Usually this is 10 percent of the final amount. If you want to tip, leave cash on the table after paying. 

It is forbidden to cross the street on a red light. Otherwise, you may get a fine. 

Polish phone numbers start with +48 or 0048.

The voltage is 230 V, 50 Hz. In Poland, standard European double plugs are used.